One desk for every conversation your customers start

A shared inbox, AI triage, a chat widget and a knowledge base your customers can actually search — set up in minutes, not migrated over a quarter.

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Shared inbox

Every email, chat and web ticket lands in one queue — with SLA deadlines, tags, saved views and merge, not another spreadsheet.

AI triage

Every ticket is categorised and prioritised the moment it arrives, with a confidence threshold that hands off to a human whenever it should.

Chat widget

Drop a few lines of script on your own site. Conversations become tickets automatically — one inbox, not a second one to check.

Knowledge base

A searchable help centre your customers can actually use, on your own domain, with AI-grounded answers cited from your own articles.

Automation & workflows

Rules and branching workflows that tag, assign, escalate — or page someone — the moment a ticket matches what you told it to watch for.

Integrations

GitLab, Jira, Linear, Slack, PagerDuty — file issues, post updates and page on-call without leaving the ticket. See how it works ↓

Works with the tools your team already runs on

Not just a button on a ticket — every one of these can also be triggered automatically by an automation rule or a branching workflow.

GitLab

File a linked GitLab issue straight from a ticket — for problems that need engineering, not a reply. Self-managed instances work too.

Jira

The same one-click handoff for teams that run on Jira instead — the ticket number rides along in the issue description automatically.

Linear

Or Linear, if that is your engineering team's tracker of choice — connected once, available on every ticket after.

Slack

Get pinged the moment a ticket comes in or gets escalated, in the channel your team is already watching.

PagerDuty

Page whoever is on call — from a ticket, or wired into a rule: "if this customer writes in, page on-call immediately."

More on the way

Have one you need? Tell us — this list grows with what teams actually ask for.

Plans that grow with your team

Every plan starts with a free trial. Upgrade, downgrade or cancel whenever — no calls required.

Starter

A shared inbox with AI triage, for a small team.

$19 / seat / month

3 seats included

Start with Starter

Growth

AI replies, campaigns, SLAs and your own domain.

$39 / seat / month

25 seats included

Start with Growth

Scale

Unlimited agents, SSO, custom roles, white label and data residency controls.

$79 / seat / month

Unlimited seats

Start with Scale

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Your workspace is ready the moment you sign up — no email verification wait, no sales call.

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